Thank you for shopping at Box Junction. We value your trust and satisfaction, and we're committed to providing you with the best possible shopping experience. If you are not entirely satisfied with your purchase, we're here to help.
Overview:
Refunds
We offer refunds on eligible products within 10 calendar days from the date of purchase. To be eligible for a refund, your item must meet the following criteria:
- The item must be in its original condition.
- The item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- You must provide a valid proof of purchase.
Once we receive your returned item and verify its eligibility, we will process your refund. The refund will be issued to the original payment method used for the purchase. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
If you wish to exchange an item for a different size, colour, or style, please contact our customer support team at sandeep.chittimuri@gmail.com or 9686875070. We will guide you through the exchange process and provide you with instructions on returning the original item and receiving the replacement.
Shipping
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact our customer support team at sandeep.chittimuri@gmail.com or 9686875070
Have Any More Questions?
If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.
- We are always happy to help!
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40/2/22, Old Mangammanapalya Rd, near SLV Galaxy, Apartment, Popular Colony, Garvebhavi Palya, Bengaluru, Karnataka 560068
+91 9686875070
support@innopacks.in